Refund Policy

We accept refund requests under the following conditions:

• The product is defective or damaged upon delivery.
• The wrong product was delivered.
• The product remains unused, unopened, and in its original packaging.
• The request is made within 30 days of the delivery date.

To be eligible for a refund, proof of purchase (order confirmation or receipt) is required.

Certain items are non-refundable, including:

• Products that have been opened or used.
• Products purchased during promotional sales or with discount codes (unless defective or damaged).
• Perishable products, such as CBD gummies or CBD chocolate, if they have been opened.
• Gift cards.

To initiate a refund request, please follow these steps:

1. Contact our customer support team at support@legalleafllc.com with your order number and a description of the issue.
2. Attach clear photographs of the product showing the damage or defect (if applicable).
3. Wait for our customer service team to review your request and provide further instructions.

• Customers are responsible for return shipping costs unless the product was damaged or incorrect.
• We recommend using a trackable shipping service to ensure your return is received.
• Legal Leaf LLC is not responsible for items lost in transit.

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within [X] business days.
• Shipping fees are non-refundable unless the return is due to our error.

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at support@legalleafllc.com.

If you have not received your refund within the stated timeframe, please:

• Check your bank account again.
• Contact your credit card company, as it may take some time before your refund is officially posted.
• Contact your bank. There is often a processing delay before refunds are posted.

If you still have not received your refund, please contact us at support@legalleafllc.com.

Legal Leaf LLC reserves the right to update this refund policy at any time. Any changes will be posted on this page, and the revised policy will apply to purchases made after the update.

If you have any questions regarding our refund policy, please reach out to us at:

Legal Leaf LLC
Email: mterry@legalleafllc.com
Phone: 207-347-0011
Address: 4 Whites Bridge Road, Suite 275 Windham, ME 04062 USA

We are committed to ensuring your experience with Legal Leaf LLC is positive and hassle-free.